Welcome to Santeheal Wellness Pvt Ltd (“Santeheal”, “we”, “our”, “us”). By accessing or using our website, booking appointments, or availing our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
1. General
- These Terms & Conditions apply to all users of our website and services.
- By booking an appointment or purchasing a service, you acknowledge that you have read, understood, and agreed to these terms.
- Santeheal reserves the right to update or modify these terms at any time without prior notice.
2. Appointments & Services
- All appointments are subject to availability and confirmation.
- Patients/clients are required to provide accurate information while booking.
- We reserve the right to refuse or cancel an appointment if incorrect, misleading, or incomplete information is provided.
- Certain services may have specific eligibility requirements which will be communicated during booking.
3. Payments
- All payments for appointments or services must be made in advance through our secure payment gateway (Razorpay via WooCommerce).
- Prices listed on our website are subject to change without notice.
- Additional charges, if any, will be communicated before confirmation.
4. Cancellations & Refunds
- Our Cancellation & Refund Policy governs all cancellations, rescheduling, and refund requests. Please refer to that policy for details.
5. User Responsibilities
- You agree to use our website and services only for lawful purposes.
- You shall not engage in any activity that may harm, disrupt, or interfere with our systems or services.
- You are responsible for maintaining the confidentiality of your booking details and any account credentials (if applicable).
6. Limitation of Liability
- Santeheal and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising out of the use of our website or services.
- While we strive to provide accurate and updated information, we do not warrant that the website will be error-free, secure, or uninterrupted.
- Medical advice or services provided by doctors and healthcare professionals are their sole responsibility. Santeheal acts only as a facilitator for appointments and payments.
7. Intellectual Property
- All content on this website, including text, images, logos, graphics, and design, is the property of Santeheal Wellness Pvt Ltd and is protected by applicable copyright and trademark laws.
- You may not copy, reproduce, distribute, or use our content without prior written consent.
8. Governing Law
- These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
- Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Chandigarh, India.
9. Contact Us
For any queries regarding these Terms & Conditions, please contact:
Santeheal Wellness Pvt Ltd
City Emporium Mall SF 10 143A
IND and Business Park
IND Area Chandigarh
Chandigarh – 160002
📞 +91 9115551721
✉️ santehealcare@gmail.com